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Conferences Covered
Zendesk Relate 2025
Where the future of service happens. Zendesk Relate is a customer experience conference for people working in CX, HR, IT, and EX—and their teams. The aim of the event is to connect with likeminded people, learn about emerging trends and technologies, and get support from Zendesk experts.
This years Zendesk Relate's theme was a Resolution Revolution. To find out what the company is doing in the face of Agentic AI view the article here.
OpenText is a global leader in Information Management software and services. Founded in 1991 and headquartered in Waterloo, Canada, the company has grown exponentially, helping organisations tackle complex global challenges. With over 120,000 enterprise customers and 210,000 small to medium-sized businesses across more than 180 countries. OpenText World in Las Vegas showcased their AI present and future. View Article
- Titanium X Launch
- AI Agents and Agentic AI
- Data reimagined
Zoho Corporation, a global leader in business technology solutions, is making waves Down Under with a remarkable surge in growth and a renewed commitment to bolstering Australian businesses. At the annual Zoholics user conference in Sydney, Zoho announced a 19% increase in new customers and an 18% boost in revenue, signaling not just numbers but a deepening relationship with the Australian market after setting up shop in Adelaide, South Australia. View Article
- Australian Growth
- Commitment to Australia
- Future plans for the region
Twilio Signal 2024 in Singapore brought to life the sentiment of how we are moving from a world of communication to a world of connection. See how Twilio is reshaping the way personlisation at scale occurs and why their consumer insights into key drivers is worth taking note of. View Article
- Customer personalisation
- Channel preferences
This premier event on the Gold Coast in Australia, Epicor Insights offered a deep dive into Epicor’s offerings, emphasising how emerging trends like AI and automation are catalysing industry transformation. Industry experts and executives shared their stories and insights. View Article
- Major announcements business structure
- Product roadmaps
- AI Drive
Zoho Corporation hosted its annual Zoholics 2024 conference in Austin, Texas US this week. The event brought major product announcements, as well as news about its Australian expansion. View Article
- New product announcements
- Major product updates
In today's fiercely competitive marketplace, capturing customer attention is more challenging than ever. Brands are vying not just for visibility but for meaningful engagement that fosters loyalty and drives business success. Recognising this imperative, Braze—the leading customer engagement platform—has unveiled a suite of ground-breaking product innovations at its annual customer conference, Forge 2024. View Article
- AI Innovations
- Customer journey updates
Upcoming Conference Coverage
Zendesk Relate 2025 Las Vegas Aria MGM Resort
https://www.zendeskrelate.com/event/de0d1117-2555-4f59-a2a7-8eda8083d5a4/zendesk-relate-2025
Ai4 2025 Las Vegas MGM Grand
https://ai4.io/vegas/